Kelvin Lindsay our Community Skills Project Manager and CSP Horley have been working with GTR for a number of years, offering support and guidance on accessibility improvements for passengers that need additional support. As well as physical changes to stations, the addition of the communication guides have had a huge impact; it gives people with disabilities or those who may need extra support the confidence to ask for help without having to explain their needs every time they travel, meaning that many are not afraid to travel by train anymore – it has given them real independence. Kelvin and the CSP group have also been working with GTR on various projects to help people with learning difficulties feel more confident and capable of using the train network through station adoptions at Horley and Reigate, and participating in the ‘Try a Train’ events as part of our Community Skills Project.
Well done guys! Huge achievement 🎉