Covid-19 statement

The County Care Group is keeping fully aware of developments relating to Coronavirus (Covid-19). We are committed to ensuring the health and wellbeing of our staff and customers is at the forefront of our all that we do. We will continue to review our ways of working in order to deliver our services in the safest way possible.

Support for our staff and customers during Covid-19

County Care will continue to provide the highest level of care and support for its customers throughout and beyond the Coronavirus pandemic. We are keeping up to date with, and following government guidance. We have also put in place a number of measures to ensure we protect all customers and staff which include:

  • All County Care offices and day centres have a COVID-19 risk assessment in place in accordance with government guidance and comply with the five steps to safer working.

  • All County Care staff have access to Personal Protective Equipment (PPE) to ensure they can work safely in accordance with the government guidance

  • Customers attending our daycare services are asked to wear a face mask and abide by social distancing rules.

  • Our Day Service Managers carry out temperature tests for all-day service attendees, including staff and customers.

  • We have launched a virtual Community Support Project to allow us to sustain our day services and continue to reach as many customers as possible. 

  • All staff are kept up to date with the latest government guidance.

  • We regularly provide advice and guidance to people using our services on how they can keep themselves safe, including ‘Easy Read’ formats.

  • All staff have received Infection Control and Covid Safety measures training and competency are regularly monitored.

  • Weekly PCR testing is in place for all staff.

  • We are a Pro-Vaccination company and encourage all staff to have the vaccine if they are able to.

Advice during Coronavirus


The best way to prevent the spread of Coronavirus is to avoid being exposed to it. You can help to prevent the spread of any respiratory viruses by following this advice from Public Health England.


How to get in touch

We have reduced the numbers of people in our offices so some members of staff are currently working from home. However, if needed, you can still get in touch with us either by telephone, email or by submitting our ‘Contact us’ form.

Other useful links

For further information about Covid-19, please visit: